Our service will exceed your expectations
[aʊər ˈsɜrvəs wɪl ɪkˈsid jʊər ˌɛkspɛkˈteɪʃən]
Back translations, adaptations, and reviews for all phases of your clinical trial (phases I-IV). We strictly adhere to high quality, fast delivery timelines and transparency throughout the entire translation process.
High-Quality Translation
In order to exceed the quality standards of the pharmaceutical industry, we work in a strongly process-oriented manner. We established our own processes and tools according to the different types of documents and different customer requirements. Through continuous sustainable process optimization in cooperation with our clients, we were able to constantly increase the quality of our translation services while reducing costs.
ISO and GCP Certified
We follow all applicable and relevant industry standards and fulfill all guidelines of DIN EN ISO 17100. In addition, we are certified according to DIN EN ISO 9001 and ICH-GCP.You can count on reliable and compliant services with our ISO and GCP-certified team.
Fast Delivery
The various stages of a study require different types of documents and are often subject to sensitive timelines with demanding challenges.Shortened time to market authorization through interdisciplinary processes that not only efficiently interact with each other but also ensure that deadlines are met right from the start.
Transparency
We are fully aware of sensitive submission timelines and the needs of our clients. Therefore, we respect transparent correspondence in order to deliver a high-quality translation to the satisfaction of our clients.Please feel free to communicate with us. We are happy to adjust our services to your requirements.
What to expect
[ wɒt tuː ɪksˈpɛkt ]
Through our specialized translation and language solutions, we successfully manage the different documents intended for different target groups (patients, investigators, and regulatory authorities).
We know that the translations require different processes according to the target group and study content.
We provide a translation certificate for each translation.
Frequently asked questions
[ˈfrikwəntli æskt ˈkwɛsʧənz]
We offer clinical research translation services in a wide range of languages, including Spanish, French, German, Chinese, and many more.
We take great care to ensure the quality of our translations by employing a rigorous quality control process. This includes the use of multiple translators and reviewers, as well as the use of translation memory tools and other technology to ensure consistency and accuracy.
Our company is ISO 17100 and ISO 9001 certified, which means we adhere to strict international standards for translation services. This includes having a rigorous process for selecting and training our translators, as well as establishing clear quality assurance measures. Our ISO certification guarantees that our translations are accurate and reliable.
We understand that cost is a major factor in choosing a translation service. That’s why we work with a global network of translators to ensure competitive rates without sacrificing quality. We also offer volume discounts for larger projects and flexible payment options to meet your specific needs.
We use advanced translation software and tools to streamline our processes and ensure the highest levels of accuracy and consistency. This allows us to deliver fast turnaround times without compromising quality. We also use secure file transfer systems to protect your sensitive data during the translation process.
Yes, our team of experienced translators has expertise in a wide range of clinical research areas, including drug development, medical devices, and clinical trials. No matter what type of document you need translated, we have the expertise to deliver professional, accurate translations.
We have the capacity to handle translation projects of any size and complexity, with fast turnaround times to meet your deadlines. Our team is flexible and responsive, and we have the resources to scale up or down as needed to meet your specific needs.
Yes, we understand that clinical research projects often have tight deadlines and unexpected needs. That’s why we offer flexible turnaround options to meet your specific timeline and budget. Whether you need same-day or next-day service, we have the resources and expertise to deliver high-quality translations on time.
Protecting your data is a top priority for us. We adhere to strict GDPR guidelines and use secure file transfer systems to ensure the confidentiality and integrity of your data. Our translators are also bound by non-disclosure agreements to ensure the privacy of your research.
Yes, we are committed to providing excellent customer service and support. Our team is available 24/7 to answer any questions or concerns you may have about your translation project.
We value our customers and strive to exceed their expectations on every project. We regularly gather feedback from our clients through surveys and reviews to measure our performance and identify areas for improvement. We also offer a 100% satisfaction guarantee on all of our translations.
Yes, we are confident in the quality of our translations and are happy to provide a free sample of our services to new clients. Simply send us a short excerpt of your document, and we will provide a complimentary translation for your review.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Our mission
[ ˈaʊə ˈmɪʃən ]
We are a Swiss-based specialized language service provider for contract research organizations (CROs) and pharmaceutical companies. We focus on clinical research projects throughout all clinical study phases (phases I-IV) and deliver in a highly professional and transparent manner.
We are a Swiss-based specialized language service provider for contract research organizations (CROs) and pharmaceutical companies. We focus on clinical research projects throughout all clinical study phases (phases I-IV) and deliver in a highly professional and transparent manner.
